![]() ![]() Tap and hold your finger over the account you want to fix.To change your Android SMTP port settings However, all the information you need is in these steps. Note: The steps to change SMTP ports on your Android device might be a little different depending on your make/model and your network provider. If port 80 doesn't work, you can try some alternate ports. Typically, port 80 works well on Android devices, but sometimes ISPs or network providers block specific ports for security reasons. (You can use the same password again.)Īfter resetting the password, try setting up the email account again. ![]() If you've verified that your password is correct by successfully logging in, but you still can't set up email through your Android, reset your Workspace Email password. Your server names might also be different than our default setup depending on which type of email plan you have and where you purchased it. Double-check that you're using the correct incoming and outgoing servers (host names), email address, and password to connect to your email account. Typing on an Android device can be tricky it's easy to mistype a letter or two. You might need to contact the system administrator who set up your account. If you can't sign in, double-check that your email account is set up and you have the correct email address and password. Step 1: Make sure you can connect to Mobile Emailįirst, connect to Mobile Email on your device to make sure you have an account and that your user name and password work. In the meantime, you can always use our Mobile Email ( ) to keep in contact with customers, friends, and family members. Use the following information to troubleshoot common issues when setting up email on an Android device. That's it! You'll see your Microsoft 365 account under Accounts.Troubleshoot Workspace Email setup on Android.You can come back and update settings here at any point. This allows Microsoft 365 and the Mail app to work together. You might be asked to select Consent on behalf of your organization. Username: Your Microsoft 365 email address.Password: Your Microsoft 365 email password.Email: Your Microsoft 365 email address.Note: If Microsoft can't find your account, you might be asked to enter your details manually: If your admin enabled multi-factor authentication (MFA), verify your account or set up the Authenticator app.(You might need to select your account type as Work or school, not Personal, to continue.) Tap Sign In to confirm you want to use your Microsoft Exchange account. ![]()
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